Tag: Behaviour

Netiquette

Author: Matthew Palumbo

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Netiquette or digital etiquette can be defined as the rules of etiquette applied to internet communications. Here are 4 key rules navigating online communication.

#1. We Are All Human

When communicating online you are talking to another human being even if you do not see them. The golden rule is a valuable tool: do unto others as you’d have others do unto you.

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#2. Be Clear

When communicating digitally, all you see is a screen. There aren’t any facial expressions, gestures, and tone of voice to communicate your meaning. Also, the recipient of your communication can’t communicate these either. Words on a screen is all the recipients have to work with. Due to the lack of expressions there is often misinterpretation of what the meaning of the message was intended to be and how it was interpreted. So be as clear as possible.

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#3. Know Where You Are In Cyberspace

Follow the standards and norms of those in the domain and area you are in. What might be appropriate in one discussion board, website or email might not be appropriate on another. To get a sense of the culture, browse through what people are saying and how they act. Also, be sure to be mindful of the terms of service, you wouldn’t want to be suspended or banned would you?

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#4. Have the Same Behaviour Online As In Person

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Be consistent and have the same. Try to make your communications respectful and ask yourself “would I say this to their face?”. Following this guideline makes for more enjoyable and healthy discussion for everyone. The modern internet is designed to connect people not divide.

Remember these 4 simple rules and you are well on your way to achieving peak level of Netiquette.

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